Skip to content

Accessibility

Translation

Complaints & Suggestions

We endeavour to provide a high standard for our patients. If you have any complaints, concerns or can suggest any improvements please can contact the practice manager by phone or email as well as in writing. We operate a practice complaint procedure as part of a NHS system for dealing with complaints.

Click here to download the complaints leaflet

For further help, advice or information about NHS Services you can ring PALS (Patient Advice Liaison Service) on 0800 218 2333, text number 07799 645151.

Click here for further information regarding PALS

Get NHS App Ready

Making use of the NHS App has many benefits such as: ordering repeat prescriptions, cancelling and managing appointments and viewing your medical record.

Are you wanting to make use of the NHS App but are struggling with getting setup? Are you unsure on how to navigate the app? Do you have any queries or technical issues?

Good news! The Digital Inclusion Team are here to help.

You can contact us by email  - Digital.InclusionTeam@midmerseyda.nhs.uk or by calling 01744 647047